On-demand events & webinars

How do you craft a customer-centric AI strategy with trust at its core? Learn from the #1 fastest-growing tech business in the Netherlands (Deloitte Technology Fast 50) about their recipe for CX success.

Join us as senior leaders share strategies for maximizing impact in strategic discussions, data-driven advocacy, and cross-departmental collaboration. Unlock invaluable insights to elevate your influence at the leadership table.

As the market floods with AI-powered solutions, let’s delve into how AI can enrich the customer experience, and the crucial role of human-powered service.

Unlock the game-changing capabilities of AI agents in customer service. Join us for an exclusive look into hiring an AI agent with Anuj Arora, VP of Solutions & Strategy at Ada.

Hear first-hand how Beauty Pie are disrupting the beauty industry and driving their CX strategy from the C-suite. Chandni Bhatt, Head of Member Happiness, is sharing all her insights on her CX initiatives that are fueling business growth.

In today’s fiercely competitive markets of cycling apparel and jewelry, Rhys and Jade are setting the pace with their ground-breaking customer loyalty strategies. Now, they’re ready to share their insights with you!

In today’s competitive landscape, customer service is more critical than ever. Join us as Mads Fosselius unveils the power of merging human insights with AI for personalized interactions that skyrocket your customer satisfaction.

Get ready for an exclusive peek into the inner workings of the largest online wine marketplace, Vivino, boasting a staggering 68 million users. Discover how they are using AI to change the way you choose your wine.

New AI technology means new ways for CX leaders to improve efficiency, reduce costs, and boost CSAT. But where is the best place to use AI in your CX strategy?