Webinar | 35 min Being Bold in Decision-Making for AI Transformations Get ready for an exclusive peek into the inner workings of the largest online wine marketplace – Vivino. Boasting a staggering 68 million users, discover how they are using AI to change the way you choose your wine. Join Silje Stougaard, Vice President of Global Operations, to take a look at how she’s spearheaded the adoption of AI at Vivino, empowered agents, and tackled a pivotal pain point for wine enthusiasts – worldwide! Delve into the ‘wine journey’ overseen by Silje – from the picturesque vineyards where your favourite wines originate, right to your doorstep. Being courageous in decision-making The importance of risk-taking to problem-solve pivotal pain points for your customer base Embracing innovation to deliver AI-powered wine recommendations to improve the customer experience, personalize interactions and support a community of wine enthusiasts The role of trust and transparency in being an early adopter of AI-powered wine selection, proactive issue resolution, and the positive impact it’s unleashed Share Featured On-Demand Webinar 55 min read Building trust with an AI-driven CX strategy How do you craft a customer-centric AI strategy with trust at its core? Learn from the #1 fastest-growing tech business in the Netherlands (Deloitte Technology Fast 50) about their recipe for CX success. Watch now Webinar 25 min read Amplify your influence at the leadership table Join us as senior leaders share strategies for maximizing impact in strategic discussions, data-driven advocacy, and cross-departmental collaboration. Unlock invaluable insights to elevate your influence at the leadership table. Watch now Webinar 25 min read Human-powered service in the age of ChatGPT As the market floods with AI-powered solutions, let’s delve into how AI can enrich the customer experience, and the crucial role of human-powered service. Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo