Webinar | 28 min How customer-centric brands can deliver great CX remotely The contact center is the heart of customer service and the forefront of your brand. In times of crisis such as the current global COVID-19 pandemic, customers expect queries and concerns to be addressed instantaneously, making the customer experience critical as well as challenging. With the right remote support, you can continue engaging in friendly conversations that keep your business running and your customers happy. Watch this webinar to learn how to: Equip your contact center and support teams for effective remote work Enable critical business continuity remotely, providing customer confidence and agent safety Boost remote agent team productivity, operational agility and improve customer experience Replay the Live Webinar Share Featured On-Demand Webinar 55 min read Building trust with an AI-driven CX strategy How do you craft a customer-centric AI strategy with trust at its core? Learn from the #1 fastest-growing tech business in the Netherlands (Deloitte Technology Fast 50) about their recipe for CX success. Watch now Webinar 25 min read Amplify your influence at the leadership table Join us as senior leaders share strategies for maximizing impact in strategic discussions, data-driven advocacy, and cross-departmental collaboration. Unlock invaluable insights to elevate your influence at the leadership table. Watch now Webinar 25 min read Human-powered service in the age of ChatGPT As the market floods with AI-powered solutions, let’s delve into how AI can enrich the customer experience, and the crucial role of human-powered service. Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo