Webinar | 26 min How Resident Home improved their agent experience & CSAT Resident Home’s Ren Kerekere talks about moving away from a system with scattered data and no cohesive overview over customers, to giving their agents and customers the ability to have more informed, higher-quality interactions. Learn how Resident Home improved both their agent experience and CSAT by: Letting their agents focus on the most time-consuming enquiries Building better workflows and increasing productivity for agents Building a knowledge base and increasing self-service rate to 31% Replay the Live Webinar Share Featured On-Demand Webinar 55 min read Building trust with an AI-driven CX strategy How do you craft a customer-centric AI strategy with trust at its core? Learn from the #1 fastest-growing tech business in the Netherlands (Deloitte Technology Fast 50) about their recipe for CX success. Watch now Webinar 25 min read Amplify your influence at the leadership table Join us as senior leaders share strategies for maximizing impact in strategic discussions, data-driven advocacy, and cross-departmental collaboration. Unlock invaluable insights to elevate your influence at the leadership table. Watch now Webinar 25 min read Human-powered service in the age of ChatGPT As the market floods with AI-powered solutions, let’s delve into how AI can enrich the customer experience, and the crucial role of human-powered service. Watch now Ready to transform your customer experience? Book a personalized demo to see Dixa in action. Book a demo