Supercharged

Learn how valuable insights and friendly conversations fuel Goodiebox’s customer happiness revolution
Headshots of Mel & Lisa-Maria from Goodiebox, and Pam from Dixa

At Goodiebox, they treat their members as friends, and customer happiness lies at the heart of their business.

Tune in to hear how Goodiebox has built a support tech stack that provides their agents with the data they need to keep a cool overview of all conversations and make sure every member is greeted with the warm familiarity of a friend.

Learn how Goodiebox uses the power of Dixa & Chattermill to:

  • Empower their agents to create “wow” moments for members
  • Use comprehensive data to for example predict churn
  • Create transparency across their CX organization

Replay the Live Webinar

Featured On-Demand

Webinar
55 min read

Building trust with an AI-driven CX strategy

How do you craft a customer-centric AI strategy with trust at its core? Learn from the #1 fastest-growing tech business in the Netherlands (Deloitte Technology Fast 50) about their recipe for CX success.

Watch now
Webinar
25 min read

Amplify your influence at the leadership table

Join us as senior leaders share strategies for maximizing impact in strategic discussions, data-driven advocacy, and cross-departmental collaboration. Unlock invaluable insights to elevate your influence at the leadership table.

Watch now
Webinar
25 min read

Human-powered service in the age of ChatGPT

As the market floods with AI-powered solutions, let’s delve into how AI can enrich the customer experience, and the crucial role of human-powered service.

Watch now

Ready to transform your customer experience?

Book a personalized demo to see Dixa in action.