Ride the peak season tidal wave: 6 top tips

Wave goodbye to Black Friday and Holiday stress! Get the insider scoop on the Top 6 trends that will supercharge your eCommerce support – just in time!

Get your eCommerce customer service in shape ahead of this year’s peak season, without breaking a sweat!

Ride the holiday rush like a pro!

  • Get actionable insights that will help you stay ahead of the curve (and save your sanity!)
  • Grab our top tips and how to prioritize them for your business
  • Navigate limited resourcing alongside balancing increased demands on your CS team
  • Get a bonus 10-point checklist to help you capture and convert your increased traffic

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Building trust with an AI-driven CX strategy

How do you craft a customer-centric AI strategy with trust at its core? Learn from the #1 fastest-growing tech business in the Netherlands (Deloitte Technology Fast 50) about their recipe for CX success.

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Amplify your influence at the leadership table

Join us as senior leaders share strategies for maximizing impact in strategic discussions, data-driven advocacy, and cross-departmental collaboration. Unlock invaluable insights to elevate your influence at the leadership table.

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Human-powered service in the age of ChatGPT

As the market floods with AI-powered solutions, let’s delve into how AI can enrich the customer experience, and the crucial role of human-powered service.

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