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Customer experience
Dixa life
Customer service
Agent experience
AI in Customer Service
How the Service Recovery Paradox Can Help Boost Post-Pandemic Customer Loyalty
Customer experience
6 min read

How the Service Recovery Paradox Can Help Boost Customer Loyalty

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Dixa life
3 min read

Dixa Adds 6 Talented New Friends to EMEA Management

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Dixa life
3 min read

Dixa Is Bringing Customer Friendship™ Stateside

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Customer stands with phone in hands happy with the omnichannel customer service they are receiving.
Customer experience
6 min read

Multichannel Versus Omnichannel Customer Service

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Dixa Acquires Australian Knowledge AI Platform Elevio
Dixa life
3 min read

Dixa Acquires Australian AI Knowledge Platform, Elevio

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empathy statements for customer service
Customer service
6 min read

10 empathy statements for customer service that ring true

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Dixa life
3 min read

Dixa Welcomes Pam & Dipo to Management

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Customer service
9 min read

These 5 Trends Will Define Customer Service in 2023

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Customer experience
7 min read

Black Friday Strategy: 12-Point Ecommerce Checklist

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