Customer service

Your one-stop shop for CX trends & insights

Explore ways to improve your customer service, level up your customer experience, grow your customer base, and more.
Categories
Customer experience
Dixa life
Customer service
Agent experience
AI in Customer Service
Customer service
6 min read

5 Tips to Improve Your Ecommerce Customer Service

Read more
Customer service
6 min read

Dashing Through the Holiday Rush Just Got a Whole Lot Easier

Read more
Micah Solomon with Dixa
Customer service
2.5 min read

Micah Solomon Shares How To Deliver Value-Driven Service

Read more
Customer service
6 min read

3 strategies for cultivating emotional loyalty in your customers

Read more
empathy statements for customer service
Customer service
6 min read

10 empathy statements for customer service that ring true

Read more
Customer service
9 min read

These 5 Trends Will Define Customer Service in 2023

Read more
Customer service
5 min read

The 5 Most Powerful KPIs to Measure in Your B2B Support Team

Read more
Customer service
5 min read

6 Ways Support Teams Can Stay Resilient During Coronavirus

Read more
Customer service
3 min read

5 Surprising Benefits of Employing Remote Customer Service Reps

Read more

Get CX insights, proven strategies, & the latest news in your inbox every week!