Blog

Your one-stop shop for CX trends & insights

Explore ways to improve your customer service, level up your customer experience, grow your customer base, and more.
Categories
Customer experience
Dixa life
Customer service
Agent experience
AI in Customer Service
Customer service
4.5 min read

How to Improve Customer Service From the Inside-Out

Read more
Customer experience
5 min read

How to Democratize Voice of the Customer Insights

Read more
Customer experience
4.5 min read

3 tactics to save customers that are about to churn

Read more
Customer service
4 min read

The Makings of a Successful Customer Service Manager

Read more
Customer experience
5 min read

Grow Your Ecommerce Business With These 3 CX Strategies

Read more
Organic Basics store Copenhagen
Customer experience
6.5 min read

How to Build a Community of Loyal Customers In-Store & Online

Read more
Dixa life
2.5 min read

Dixa Announces Double Acquisition of Solvemate and Miuros

Read more
Customer experience
8 min read

How to Respond to Customers on Social Media & Handle Negative Facebook Reviews

Read more
Customer experience
5 min read

The Great Resignation is the perfect excuse to overhaul your agent experience

Read more

Get CX insights, proven strategies, & the latest news in your inbox every week!