The Impact of Software on Customer Support in 2023

Customer support isn’t going anywhere, and it continues to get more complex. A recent report by Testbox found that teams are relying on software to stay up to speed and surpass customer expectations. Having the right processes and tools to supercharge CS teams is the only way to adapt quickly.
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Learn how support is changing and discover:

  • Most painful issues for support teams today
  • Areas to invest in
  • Top factors when selecting software
  • Which tools fit best for different stages of companies
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