Remove the frustration of long wait times and tedious searches. With Dixa and Boost.ai’s automation solution, your virtual agents can take care of all simple and repetitive queries, with your customer support team only stepping in to deal with the most high-value, complex inquiries.
With smart replies activated, your virtual agent remains in the background; analyzing conversations in real-time and intelligently suggesting responses to your support specialists to ensure consistency and accuracy across every interaction.