Language Translation Integrations I Dixa https://www.dixa.com/integration-category/language/ Conversational customer service platform Mon, 11 Sep 2023 16:42:07 +0000 en-US hourly 1 Lokalise Messages https://www.dixa.com/integrations/lokalise/ Mon, 27 Feb 2023 16:06:47 +0000 https://www.dixa.com/?post_type=integrations&p=1223970 The post Lokalise Messages appeared first on Dixa.

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Lokalise Messages & Dixa

Lokalise Messages

Real-time, two-way chat, messaging, and ticket translation.
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Setup Lokalise Messages

Integration support

Connect Lokalise messages to your Dixa account and start benefiting from real-time translation!

Compliance and security

Lokalise is both Privacy Shield and GDPR compliant.

Pricing

Curious on pricing? Check out this helpful article to understand what package is best suited for your team.

  • Using neural machine translation technology, Lokalise Messages for Dixa works by translating conversations between customers and your company in real time
  • 100+ language capabilities – letting you delight customers and prospects in their native tongue

 

Setup Lokalise Messages

Integration Partner & Portfolio of Services

AI-powered neural machine translation
Real-time machine translation of conversations in 100+ languages, powered by artificial intelligence

 

Analytics dashboard
Get full visibility of the volume of interactions per language with a language stats dashboard

 

Glossary
Ensure that common industry and company terminology is correctly translated, or not translated at all, with customized glossary entries

 

For customer support teams
Ensure all customers experience the same level of service without disrupting your operations or adding agents simply for their language skills. Keep teams lean while serving a global audience in their preferred language.

 

For marketing and sales teams
Improve deal velocity, engagement, and conversion in any language. Don’t miss out on opportunities to scale your outreach and link up with prospects worldwide, instantly connecting with them on any channel, in any language.

 

Setup Lokalise Messages

Ready to transform your customer experience?

Book a personalized demo to see Dixa in action.

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DeepL https://www.dixa.com/integrations/deepl/ Thu, 10 Feb 2022 19:24:16 +0000 https://www.dixa.com/?post_type=integrations&p=1217528 The post DeepL appeared first on Dixa.

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Unbabel https://www.dixa.com/integrations/unbabel/ Wed, 08 Sep 2021 15:47:39 +0000 https://www.dixa.com/?post_type=integrations&p=1215235 The post Unbabel appeared first on Dixa.

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Unbabel

Unbabel’s AI-powered language operations platform enables your agents to communicate with customers in any language.
Unbabel

Personalize & improve CX by eliminating language barriers.

Create consistent customer experiences

Maintain a consistent standard of support for your customers, and boost NPS, CSAT, and CES scores worldwide.

Increase agent efficiency cross-region

Enable your agents to respond quickly to customers, no matter where they are, with real-time translations.

Drive growth in international markets

Grow your customer base and boost loyalty across new regions by responding to customers in their native language.

A multilingual CX built on a hybrid approach.

Unbabel translations in Dixa

Exceptional translation services, directly in the Dixa platform.

Start translating quickly & seamlessly

Integrate Unbabel with Dixa and continue operating as you always have, with the added benefit of translation.

Easily handle high volume channels

Make your agents language agnostic so anyone can handle chat or email support during peak periods.

Ensure the highest privacy standards

Unbabel is fully GDPR and CCPA compliant, with robust data encryption and anonymization.

Want to have more profitable conversations?

See how Dixa can transform your customer service.

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