Chatbots & AI Automation I Dixa https://www.dixa.com/integration-category/chatbot-ai-automation/ Conversational customer service platform Thu, 30 May 2024 11:46:24 +0000 en-US hourly 1 Kindly AI https://www.dixa.com/integrations/kindly-ai/ Fri, 02 Jun 2023 05:38:18 +0000 https://www.dixa.com/?post_type=integrations&p=1225689 The post Kindly AI appeared first on Dixa.

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Chatbots & AI Automation

Kindly AI & Dixa

Kindly AI

Improve Customer Support with Kindly AI and GPT
Get Kindly AI
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Dixa Support

Save time and resources by automating routine tasks and providing fast, efficient solutions to common issues, with our Dixa integration with Kindly and their GPT hybrid solution.

CX Data

Offer your customers 24/7 support, personalized responses, and seamless transfer to live agents when needed. 

Empower your customers with instant answers to even the most complex questions

Kindly and GPT’s hybrid solution combines advanced natural language processing and AI technology. Kindly’s AI natural language processing and GPT’s understand your customers’ needs and provide accurate responses. This ensures that your customers receive the best possible experience every time they engage with your brand.

Allow your agents to focus on the tougher cases, and make their working life more enjoyable by removing repetitive inquiries

The advanced natural language processing technology enables the chatbot to understand complex questions and provide accurate responses. This ensures that your customers get the information they need without any frustration or confusion.

Visit Kindly AI

Ready to transform your customer experience?

Book a personalized demo to see Dixa in action.
Book a demo

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]]> Boost.ai https://www.dixa.com/integrations/boost-ai/ Fri, 13 May 2022 10:34:26 +0000 https://www.dixa.com/?post_type=integrations&p=1220504 The post Boost.ai appeared first on Dixa.

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Chatbots & AI Automation

Boost.ai & Dixa

Boost.ai

Boost your self-service rates in Dixa with the next generation of virtual agents powered by conversational AI.
Contact us
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Boost your business, one conversation at a time

Multichannel

Your customers are reaching out from an ever-growing range of channels, but with Dixa, your virtual and human agents only need one screen to answer.

Smart routing

AI agents don’t just answer questions, they qualify and route customers to the right support specialist in Dixa using the contextual information provided.

No code needed

The no-code conversation builder allows anyone to effortlessly design and deploy automated experiences, fast.

Provide 24/7 customer support with AI

Don’t keep your customers waiting ever again. Quickly build virtual agents in Dixa using boost.ai’s self-learning technology and deliver 24/7 customer support with AI. This no-code platform makes it a breeze to build and deploy virtual agents in-house. Self-learning AI analyzes your existing data––such as your website, chat logs, and knowledge base––and transforms them into a fully-functioning virtual agent in a matter of hours.

Scale your service to any size

With no coding required, Boost.ai’s user-friendly conversation builder gives you everything you need to create advanced conversation flows within minutes. Advanced learning and natural language processing allow your virtual agent to automate questions and actions on over 10,000 topics out-of-the-box, while successfully maintaining resolution rates above 90%.

Make life easier for your agents

Remove the frustration of long wait times and tedious searches. With Dixa and Boost.ai’s automation solution, your virtual agents can take care of all simple and repetitive queries, with your customer support team only stepping in to deal with the most high-value, complex inquiries.

With smart replies activated, your virtual agent remains in the background; analyzing conversations in real-time and intelligently suggesting responses to your support specialists to ensure consistency and accuracy across every interaction.

Ready to transform your customer experience?

Book a personalized demo to see Dixa in action.
Book a demo

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]]> Ebbot https://www.dixa.com/integrations/ebbot/ Fri, 11 Feb 2022 11:14:53 +0000 https://www.dixa.com/?post_type=integrations&p=1217844 The post Ebbot appeared first on Dixa.

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Chatbots & AI Automation

Ebbot & Dixa

Ebbot

The future of customer interactions. The complete chat platform with AI automation tools.
Contact us
Visit Ebbot
Ebbot-cover

Automate self-service conversations and focus on what really counts.

Right message, right time

Automatically find the right visitors, start conversations and drive more qualified leads. Trigger messages tailored to customer behavior on your website, at the right time.

Automate interactions regardless of language

Help your audience in the language of their choice. Ebbot is capable of understanding and engaging customers in over 50 languages.

Personalized customer service

Elevate customer satisfaction through personal customer service with Dixa’s customer-first approach when Ebbot hands over the conversation.

Talk to customers 24/7, no waiting time.

Delight your customers with faster resolution to their issues. Scale your support team using an Al multilingual chatbot inside Dixa. Communicate 24/7 with customers on your website, guide visitors to purchase, and get more out of your agents.

Increase sales and improve your customer service

Deliver proactive customer service and shopping assistance to your visitors, so that anyone who views your website, becomes your newest customer. Meet visitors in the right way with the right message and help them through the buying journey.

Ready to transform your customer experience?

Book a personalized demo to see Dixa in action.
Book a demo

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]]> Ada AI https://www.dixa.com/integrations/ada/ Mon, 18 Oct 2021 16:23:01 +0000 https://www.dixa.com/?post_type=integrations&p=1215889 The post Ada AI appeared first on Dixa.

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Chatbots & AI Automation

Ada & Dixa

Ada

Don’t work hard. Work smart. Get Ada’s fully stocked AI Agent to instantly resolve more customer service inquiries with the least amount of effort.
Contact us
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Hire an AI Agent to automatically resolve over 70% of inquiries and boost CSAT.

Onboard an AI Agent
in minutes

No need to maintain support content in multiple places. Ada’s AI Agent connects to your Dixa knowledge base to instantly start resolving inquiries with your existing content.

Coach AI to become your top performing agent

Understand your AI Agent’s performance and coach it to become your most effective agent with AI-powered insights, content recommendations, and guidance capabilities.

Elevate agents for
superior service

The AI Agent can bring in a specialized agent within Dixa via email, messaging, or a callback request. AI-powered routing and context improve the agents’ jobs, and help them to perform more effectively too.

Personalize resolutions
with no-code integrations

Connect to your business systems so the AI Agent can take action and perform tasks. It pulls from your customer data and knowledge sources to generate unique and specific responses, maximizing resolution.

Stay true to you

Use natural language to guide how the AI Agent should interact with customers, like how to format replies or handle sensitive topics. Provide an experience that aligns with your brand every single time.

Build once,
support everywhere

Instantly deploy the AI Agent on web, mobile, social, SMS, and phone channels. Live agents can seamlessly join the conversation, or the AI Agent can automatically create an email conversation or callback request.

Don’t deflect – automatically resolve

You can be sure your AI Agent is providing a 5-star experience with Ada’s Automated Resolution reporting. Verify that your customers’ automated conversations are safe, accurate, relevant, and resolved.

Ready to transform your customer experience?

Book a personalized demo to see Dixa in action.
Book a demo

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]]> DigitalGenius https://www.dixa.com/integrations/digitalgenius/ Wed, 13 Oct 2021 07:40:32 +0000 https://www.dixa.com/?post_type=integrations&p=1215840 The post DigitalGenius appeared first on Dixa.

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Chatbots & AI Automation

DigitalGenius & Dixa

DigitalGenius

DigitalGenius is the AI platform that delivers automated resolutions for your support conversations, resulting in incredible customer satisfaction and operational savings.
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DigitalGenius is the code-free CX platform for ecommerce powered by Artificial Intelligence.

Self-learning

The solution continually learns and evolves from every interaction within our customer network, leveraging 50+ pre-built use cases, customizable processes, and integrations to make your customers happy and keep them around for longer.

Quick launch

Set up instant customer support using integrations and customized automations that manage customers throughout the buying process. Utilize these on multiple channels and in multiple languages to make retaining customers easier than ever before.

Collect & improve

Gather essential customer information and remove friction at every touchpoint to increase customer satisfaction and retention, improve handling times, and reduce costs, all without having to grow your customer service team.

CS automation

Customer service automation meets ecommerce AI to deliver lasting customer loyalty, increased satisfaction, and better, happier agents.

Knowledge excellence

Drive CX excellence from an AI-optimized knowledge base, connecting best practices from a wide network of the best ecommerce businesses in the world.

Tech stack synergy

Seamlessly integrate all your systems to supercharge your CX tech stack with super-fast set up—no code required.

One platform—multiple benefits

Enable end-to-end case resolution of your common repetitive journeys without human intervention.

Start delighting your customers, put your customer support on autopilot.

Ready to transform your customer experience?

Book a personalized demo to see Dixa in action.
Book a demo

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