Marketing Engagement Integrations I Dixa https://www.dixa.com/integration-category/marketing-engagement/ Conversational customer service platform Thu, 23 Nov 2023 10:51:58 +0000 en-US hourly 1 Voyado https://www.dixa.com/integrations/voyado/ Thu, 23 Nov 2023 09:38:10 +0000 https://www.dixa.com/?post_type=integrations&p=1227678 The post Voyado appeared first on Dixa.

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Ecommerce

Voyado & Dixa

Voyado

Making brands easy to love. Grow your retail business every day. The easy way.
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Customer Insights and Loyalty

Gain deep customer insights for personalized experiences. Foster loyalty through tailored loyalty programs.

AI-Powered Marketing

Utilize advanced AI for predictive analytics and data-driven decisions. Optimize campaigns with powerful marketing tools and automation.

Unified Customer Data Management

Centralize and manage customer data seamlessly with a Customer Data Platform (CDP). Enhance product understanding and automate data enrichment for accurate profiles.

Unified experience with holistic customer insights

  • Integrate data from Voyado and Dixa for a comprehensive view, enabling targeted marketing and improved customer support.
  • Seamlessly merge Voyado’s loyalty and marketing with Dixa’s service for a cohesive and personalized customer journey.
  • Streamline interactions across channels, leveraging Voyado’s marketing and Dixa’s omnichannel support for quicker and more satisfying customer experiences.

 

Connect marketing initiatives with customer service seamlessly

  • Gain deep customer insights for personalized experiences. Foster loyalty through tailored loyalty programs.
  • Utilize combined data for insights, fostering data-driven decisions in marketing strategies and customer service enhancements.

Ready to transform your customer experience?

Book a personalized demo to see Dixa in action.
Book a demo

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]]> Klaviyo https://www.dixa.com/integrations/klaviyo-2/ Tue, 05 Sep 2023 10:59:04 +0000 https://www.dixa.com/?post_type=integrations&p=1225895 The post Klaviyo appeared first on Dixa.

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Marketing Engagement

Klaviyo & Dixa

Klaviyo

Klaviyo, a unified customer platform for email, SMS, and more, gives your online brand direct ownership of your consumer data and interactions.
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Setup Klaviyo

Security

The Klaviyo integration doesn’t store any data. It works by pulling the data each time the conversation is opened. We only send a request to remove the customer from Klaviyo messages. No other data is going from Dixa to Klaviyo.

Setup

Your Klaviyo login can have access to multiple accounts. You will need an API key per account to look up and display the correct information in Dixa.

Your customer service agents and team members will be able to see the following Klaviyo data within your Dixa platform:

  • The three to five latest Klaviyo campaigns that a customer has received.
  • The text body of SMS messages
  • The title and subject of email messages
  • The customer’s Klaviyo segments.
  • And agents can opt customers out of all communication.

Customization of your Klaviyo and your data:

  • You can toggle Klaviyo lists if you want your agents to see which lists in Klaviyo the customer belongs to.
  • You can toggle Klaviyo segments if you want your agents to see which segments in Klaviyo the customer belongs to.
  • You can toggle opt-out, which is a button where the agent can remove the customer from future Klaviyo messages. It’s a binary where you remove customers from all messages.

Ready to transform customer experiences?

Book a personalized demo to see Dixa in action.
Book a demo

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]]> LoyaltyLion https://www.dixa.com/integrations/loyaltylion/ Tue, 14 Mar 2023 10:39:27 +0000 https://www.dixa.com/?post_type=integrations&p=1224214 The post LoyaltyLion appeared first on Dixa.

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]]> HubSpot https://www.dixa.com/integrations/hubspot/ Tue, 08 Sep 2020 13:01:00 +0000 https://www.dixa.com/?post_type=integrations&p=1321 The post HubSpot appeared first on Dixa.

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